Conditions of Use

Easyink is a New Zealand family-owned business that's been trading for more than 30 years. We seek a mutually beneficial relationship with our customers and really don't like legalese that suggests an adversarial relationship! However, the lawyers and bankers say we need this so here goes... 

Guarantee and Returns

Your Use of This Website

All transactions are billed in NZD. Easyink Printers and Cartridges Ltd (Easyink) previously known as Encore Imaging Technologies Ltd, is a company registered in New Zealand with the office and call centre based in Palmerston North. Orders are dispatched from Warehouses in Auckland, Wellington and Christchurch.

By visiting this website you agree that the laws of New Zealand will govern policies for the use of this site e.g. under Shipping and Returns, Privacy Notice, and Conditions of Use headings, and any dispute of any sort that might arise between yourself and Easyink or its affiliates.

If you do not agree to our policies, please do not use the site. We believe these policies to be fair and reasonable, but please write to us with your suggestions as to any changes to our policies or to the site that may benefit our users. Easyink reserves the right to make changes to policies and to the site at any time. Any changes will take effect immediately once they are posted to the website.

Easyink permits you to access and make personal use of this site but no portion of it may be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without the express written consent of Easyink.

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you share your computer with others please be sure to sign out of your Easyink account before leaving the computer.

We'll try hard to settle any grievance but Easyink reserves the right to refuse service, terminate accounts, add, remove or edit content, or cancel orders in our sole discretion.

No Liability

Easyink endeavors to keep the site updated, but does not warrant that the content of this site is accurate, complete, reliable, current, or error-free. If a product or service offered by Easyink is not as described, your sole remedy is to return the product in unused condition for a refund of the amount you paid. Adjustments may be made without notice, prompted by changing market conditions, policy changes, product discontinuation, manufacturer price changes, technical malfunction, errors in advertisements and human error. While Easyink endeavours to keep abreast of world class best practice, the company does not warrant that this site, its servers, or e-mail sent from Easyink are free of viruses or other harmful components. Easyink will not be liable for any damages of any kind arising from the use of this site, including, but not limited to - direct, indirect, incidental, punitive, and consequential damages.

Export Orders

This site is intended for the use of New Zealand residents only and all prices are listed in New Zealand Dollars excluding GST. We do accept some overseas orders on a case by case basis. Please call us or email support@easyink.co.nz.

Comments, Reviews, Comments, Communications, and Other Contentxport Orders

Visitors may post reviews, comments, and other content; submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam."

You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of content. Easyink reserves the right (but not the obligation) to remove or edit posted content. Easyink takes no responsibility and assumes no liability for any content posted by you or any third party.

Copyright and Trade Marks

Brother, Hewlett Packard, Lexmark, Canon, Epson, Fuji-Xerox and other manufacturer brand names and logos are used solely for purposes of demonstrating compatibility. Such use of trademarks or links to the web sites of vendors is not intended to imply, directly or indirectly, that those vendors endorse or have any affiliation with any product described on this site. All Trade Marks hereby expressly acknowledged.

Other Parties

Easyink provides links to the sites of others that we feel may be of benefit to our users. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these organisations or individuals. We cannot accept responsibility or liability for the actions or product of any third party, or the content of their web sites. 

We're always happy to help, and if you have any questions at all please contact us.

Easyink Printers and Cartridges Ltd
Online ordering operates 24/7.
Tollfree: 0800 893 797
Phone support 9 am - 4:30 pm on working days.
(Outside these times try us on 021 178 7881 or send us a text).
support@easyink.co.nz
GST: 61-786-775
BNZ 02-0727-0100088-00
DUNS: 594844565

Stock shown on the website is available for dispatch from warehouses in Auckland.

Registered Office (*It's our accountant's office, no stock at this location):
Cloud Keepers Limited
3 Skylark Lane
Woolston
Christchurch 8023
New Zealand

Our Quest: How Can We Keep Our Customers Five-Star Happy!

Great service 29/05/2022

Chris persevered with a tricky HP printer ink compatible problem until a successful conclu..

Rick
excellent service 21/04/2022

I would be this firms smallest customer but they still give me excellent service. Product ..

Dennis Grant
Excellent service 08/04/2022

I have really just started to use this company and WOW! They are unbelievably good at what..

Mal Parker
Quick and Easy 16/03/2022

Very helpful, ready to assist and provide guidance. Sashi..

Sashi
They Live Up To The Name 03/01/2022

EASY!! What more need I say..

Ken
Top Quality Service.!!! 30/11/2021

Awesome Customer Service! I've ordered the wrong labels twice and they always happy to h..

Josephine
Customer service excellent 26/11/2021

I haven't dealt with such a company in a long time. Personal service backed up with knowle..

Chris Taylor
The best! 15/09/2021

Been ordering here and the ink cartridge is of great quality and very affordable. Indeed ..

Kyle Ebarle
Always great service 26/08/2021

Great service, great range of products and swift, hassle-free delivery. The one time we ha..

Richard Ashworth