About Us

Easyink is a New Zealand family-owned business. Stock shown on our website is in Auckland. All transactions billed in NZD.

Printers and inkjet cartridges, laser toner cartridges, drum units, labeling machine consumables, specialty papers etc for laser printers, inkjet printers, fax machines, and other office equipment. Most of our products are shipped from warehouses in Auckland.

Our mission is to develop and continuously improve a fast and intuitive on-line store that will consistently deliver the right printer cartridge - promptly, predictably and professionally.

Our vision is to be the printer and printer consumables on-line store of choice for New Zealanders, providing content of interest to our customers and a fast and intuitive purchasing process.

In designing our first ecommerce website in 2003 our goal was to make printer cartridge ordering quick and easy for busy people, and that continues to drive us today. We want you to have maximum control over your buying experience. We want you to shop with confidence, knowing you'll receive exactly what you're promised.

We've made registering on this site as simple as we can, asking only the bare minimum about you that we need to serve you, and it should take less than one minute.

We appreciate any feedback you can give us so we can keep improving our website and our service.

Where we came from...

Easyink Printer Cartridges Ltd, formally Encore Imaging Technologies Ltd, is a business established in 1990 and trading initially as `Ribbon Renew` next to the Lychway Chapel on Princess Street, Palmerston North.

Those were the days when most printers used dot-matrix ribbons and we were kept busy loading new inked ribbon into the discarded cassettes for corporate and home users alike. HP Deskjet mono ink-jet printers cost NZ$1500 back then, and consumables were more expensive than they are today. Customers brought their black ink cartridges in to be refilled while they waited, and many asked us to fill their mono cartridges with coloured ink!

An important part of our business was the remanufacture of laser printer cartridges, supplying a number of Massey University departments, the local Regional Council, and other public and corporate entities. This was done in-house until the late 1990s when out-sourcing became more cost-effective. Our experience in the industry enables us to keep a close watch on quality and help our customers with printer issues.

In 2003 work began on our first e-commerce website when we found that procurement costs for some corporate clients could exceed the purchase price of a printer cartridge! Our Massey University users could no longer use their order books and were issued with credit cards so the pressure was on...

After switching to online ordering our customers report substantial savings because credit card real-time purchasing facilities means personnel only have to think about the transaction once. A buyer can see the product and the price on the screen, place the order, pay for it, and print out the invoice - all within a few seconds! Money is transferred from your account to ours via secure encryption virtually instantaneously.

(Having said that, some customers prefer to pay by internet banking and some schools and corporates prefer 20th month credit accounts. The checkout can accommodate those preferences.) 

We're always happy to help, and if you have any questions at all please contact us.

Easyink Printers and Cartridges Ltd
Online ordering operates 24/7.
Tollfree: 0800 893 797
Phone support 9 am - 4:30 pm on working days.
(Outside these times try us on 021 178 7881 or send us a text).
support@easyink.co.nz
GST: 61-786-775
BNZ 02-0727-0100088-00
DUNS: 594844565

Stock shown on the website is available for dispatch from warehouses in Auckland.

Registered Office (*It's our accountant's office, no stock at this location):
Cloud Keepers Limited
3 Skylark Lane
Woolston
Christchurch 8023
New Zealand

Our Quest: How Can We Keep Our Customers Five-Star Happy!

Great service 29/05/2022

Chris persevered with a tricky HP printer ink compatible problem until a successful conclu..

Rick
excellent service 21/04/2022

I would be this firms smallest customer but they still give me excellent service. Product ..

Dennis Grant
Excellent service 08/04/2022

I have really just started to use this company and WOW! They are unbelievably good at what..

Mal Parker
Quick and Easy 16/03/2022

Very helpful, ready to assist and provide guidance. Sashi..

Sashi
They Live Up To The Name 03/01/2022

EASY!! What more need I say..

Ken
Top Quality Service.!!! 30/11/2021

Awesome Customer Service! I've ordered the wrong labels twice and they always happy to h..

Josephine
Customer service excellent 26/11/2021

I haven't dealt with such a company in a long time. Personal service backed up with knowle..

Chris Taylor
The best! 15/09/2021

Been ordering here and the ink cartridge is of great quality and very affordable. Indeed ..

Kyle Ebarle
Always great service 26/08/2021

Great service, great range of products and swift, hassle-free delivery. The one time we ha..

Richard Ashworth