How Is Easyink Different?

Kiwi technicians answer the phone, providing fast response to queries, orders and support requests. A correct cartridge guarantee applies when you enter your printer model as you go through checkout.

Right Printer:

·         Free advice from experienced printer professionals to help you choose the printer that's best for you.

·         The right features are part of it but running costs over the lifetime of the printer are also important.

·         As printer specialists, we get valuable feedback every day. You can benefit from our accumulated experience in the printer industry.

·         Others have learned the hard way how various printers perform. Don't repeat their mistakes.

·         Let us save you from the grief of owning a lemon!

Right Cartridge:

·         If you type in your printer model at checkout then we'll check that the cartridges you've ordered are correct for your printer.

·         If the cartridges you receive are incorrect for the printer model you've given us, we'll pay all costs to get the right ones to you ASAP (and pay freight to get the others back to us). If you've opened them so they're not resalable, we'll take that loss ourselves.

·         At the end of each day, we email a tracking link for your parcel. Every day we check the whereabouts of every parcel so we know when a parcel is being held up somewhere. We might be able to get it moving again without you even noticing. If it’s delayed we’ll let you know. If the courier can’t promise quick delivery we’ll send you a replacement parcel and have the delayed parcel returned to us.

Awesome Support:

  • Printer and cartridge support is only a phone call away. Call us on 0800 893 797 or 027 578 7881 or 021 178 7881 and a technician will answer your queries real fast. Or email support@easyink.co.nz
  • All concerns are logged and not marked off as resolved until we've confirmed that our customer is satisfied.
  • If a compatible cartridge fails we'll send a replacement out straight away and we`ll pay any freight costs to get the faulty cartridge back to us.
  • If a genuine cartridge fails, we'll work through the returns process with you. Each manufacturer has different procedures and warranties but we’ll do everything we can to get the issue resolved.
  • We work hard to make ordering as quick and easy as possible online, via phone, or via email.
  • If you have any problems with your printer while using non-original “compatible” cartridges supplied by us, please contact us ASAP and we’ll get to work immediately to get you up and running again.
  • We can resolve most problems with advice over the phone, or with a free replacement of non-performing cartridges (we pay all freight costs).

Easyink Printers and Cartridges Ltd

Auckland: 09 280 4079

Registered Office (no stock at this location):

Tollfree: 0800 893 797
Fax: 028 2553 6505
Brent: 027 578 7881 support@easyink.co.nz
Chris: 021 178 7881 office@easyink.co.nz
GST: 61-786-775
BNZ 02-0727-0100088-00
DUNS: 594844565
72 John F Kennedy Drive
Palmerston North 4414
New Zealand
[Updated 20th September 2017]

Our Quest: How Can We Keep Our Customers Five-Star Happy!

Too Easy 23/01/2020

We have been dealing with EasyInk for years and they are still the lowest price. We alway..

Nicky
Thanks for excellent service 22/01/2020

Booked in afternoon and received goods the next morning! Thank you so much Yve..

Yve Kahika
Great company to deal with 08/01/2020

I have been dealing with Easying since 2015 and always had great service, and prices for t..

Dick & Kath
Really excellent! 04/01/2020

Have dealt with you for a long time, always prompt, straightforward and great service...

val needham
Easy website, fast service 28/11/2019

Website is fast & easy to use. The product & prices are great. Use with confidence!..

Fred Kissane
Could not have been any easier 08/11/2019

I spoke with a representative and he was amazing - gave me the answers I needed in an inst..

Martin Chambers
Excellent service 06/11/2019

Had toner the next day, great service, will use again ..

Jeannette
Problem solved - thanks! 04/11/2019

Could have been anyone's problem, but Easyink took ownership and resolved it without fuss...

Michael Ransfield
RESPONSE TO PURCHASE I MADE 01/11/2019

Thank you for your excellent response to a purchase I have just made from your company. Ap..

KENNETH BROOKS