Brother MFC-L2700DW Toner Counter Reset – TN2345

Cartridge recognition issues sometimes occur with compatible or genuine Brother toner cartridges.

(If your printer model starts with HL and used TN2315 or TN2345 cartridges you’ll need to go here.)

When you install a Brother TN2345 cartridge in your MFC-L2700DW MFC-L2720DW or MFC-L2740DW and the toner counter doesn’t reset, you may wish to try the following procedure.

  1.  Open the front cover and leave open while completing the following steps.
  2. Display should read “Front Cover open”.
  3. Hold the ‘OK’  button down for a few seconds.
  4. Display should read “Replace Drum”.
  5. DO NOT follow prompts on screen.
  6. Type in * 0 0 (Star Zero Zero) on the keypad.
  7. Close the cover. Your toner is now reset

Press Menu, 5, 4, then Start Button to print a status page and this will show that the toner has reset back to 100%

Note: This procedure has been tested on the MFC-L2700DW printer but should also work on other MFC printers using the TN2345 toner (MFC-L2720DW or MFC-L2740DW ).

Easyink Support has written 78 articles

17 thoughts on “Brother MFC-L2700DW Toner Counter Reset – TN2345

  1. Lien says:

    Your comment seems simple. Which is the ok button. I don’t see ok button on my Mfcl-l2720dw. When I press the home button the display show serial number and drum version. Did not show replace drum. Please help. Thanks

    1. Easyink Support says:

      Hi Lien

      Instead of the OK button use the # key (remember to open the front cover first). From there you will have some options for different yield toners. For the TN2345 use TNR-HC or for the TN2315 use TNR-STD-A.
      I will do a new guide for the touch screen models soon.

    1. Easyink Support says:

      Hi Matt

      Instead of the OK button use the # key (remember to open the front cover first). From there you will have some options for different yield toners. For the TN2345 use TNR-HC or for the TN2315 use TNR-STD-A.
      I will do a new guide for the touch screen models soon.

        1. Easyink Support says:

          Normally you can make the keyboard light up by going into fax mode before starting the procedure.
          You will have to remember where it is from there.

  2. JOHNNIE says:

    I HAVE A MFC-L2700DW HAS A REPLACE DRUM ERROR I REPLACED THE DRUM AND RESET IT AND IS JUST SPITS OUT BLANK PAGES UNTILL IT EMPTYS THE PAPER TRAY BUT THE FAX WORKS FINE.

    1. Easyink Support says:

      Hi Johnnie

      I recommend putting the old drum back in to test if you have a drum fault.
      If the charge is broken in a drum unit you will get blank pages.

    1. Easyink Support says:

      Hi Vonnie

      The TN660 I think is equivalent to the HC version if I remember right.
      In New Zealand we use different codes for our cartridges.

  3. AL says:

    Had install a new drum in my MFC L 2700DW and it worked for about 100 pages, then nothing but blank pages. Seller provided incorrect info. This websie solved the problem in seconds and gave me a print out of printer’s history and serial number and more. THANKS EASYINK

If you found this information useful, or have a question or suggestion, please comment below...

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>