28 articles Printer Faults

These articles are related to specific printer faults and errors – excluding drum/toner/fuser reset information which is included under “Tips and Tricks”.

Canon Support Code 2103 – Pixma MG6460

I job I was recently called to look at was a Canon Pixma MG-6460 that was printing blank pages. The printer was actually coming up with a error (Support Code 2103) and the ejecting the page un-printed. Error / Support code 2103 relates to the printer not being able to detect the paper size before printing.…

Kyocera FS1010 Printing Off The Page- How To Fix

If you have an old Kyocera Ecosys FS1000, FS1000+, FS1010 or FS1010+ that does not print in the right position on the page, you could have sticky registration or feed solenoids. This is an easy -ish fix that requires a small amount of tech skill and a number 2 Phillips screw driver. First check the…

Kyocera FS-1010 dirty print – How to fix

Hi If you have a Kyocera Ecosys FS1000, Ecosys FS-1000+, Ecosys FS1010 or Ecosys FS-1010+ laser print that has dirty prints like the sample shown below you have a worn/old drum cleaning blade. To fix this fault you will need to replace the blade with a new one. You may also note that the printing…

Brother MFC-665CW Unable To Print 51 Error – Solved

The following article covers a fault found with the Brother MFC665CW that causes an Unable to Print 51 error. After some quick Google research I discovered that no one seemed to have an idea of what causes this fault and a number of forums claiming that a purge counter reset would fix it. Seeing that the…

HP Colour LaserJet 2500 2840 Not Printing Down One Side

A common fault with the Hewlett Packard Colour LaserJet 2500 2840 series printers is not printing down one side of the page. If this is happening on all colours including black then the most likely cause is the carousel is out of alignment and needs re-aligning. Below is an example of an out of align carousel.…

Kyocera FS-1020 Light or Faded Print – How To Clean A FS1020 Laser Unit

This Kyocera FS1020 printer was brought to me because it wasn’t working but the primary fault turned out to be a paper jam. However the printer had some other problems: Light print – Caused by a dirty laser assembly. Dark vertical lines – caused by a dirty charge unit corona wire. (The fix is covered in…

Hewlett Packard Laserjet 3030 Scanner Error

Scanner Error is a common fault with the Hewlett Packard LaserJet 3030 series printers. This fault is normally caused by a thin film of ozone/dust build up in the scanner but can also be caused by bits of paper being jammed between the casing and scanner glass. The following is a guide on the cleaning procedure for the…