22 articles General Information

Here you’ll find articles that are general in nature i.e. applicable to many different models of printers.

DR2315 Drum Reset

When you fit a replacement DR2315 drum you’ll need to reset the printer’s drum counter as follows: Press the cancel button (Big X). Press settings (Tools)–>All Settings–>Machine Info.–>Parts Life. Press and hold # until the LCD message changes. Press Drum. Press Yes. Press Home. That should reset the drum counter and remove the drum warning.

Brother HL-L2380DW Toner Counter Reset – Continue Mode

Sometimes the toner counter doesn’t reset when you install a Brother TN2345 or TN2315 cartridge in your HLL2380DW printer. Or you may need to print a few more pages urgently after your printer tells you it’s time to replace the toner. You may wish to try the following procedure to put your printer into continue mode: Press…

Setting default print options – Greyscale – Two Sided etc.

A common question when setting up a printer is “How do I set the default settings for my printer”. For example I would like my printer to print in greyscale (black and white). This is achieved by selecting the required options in Printer Preferences. You can find Printer Preferences by going to Control Panel ->…

Brother HL5340D HL5370DW Toner Counter Reset – TN3290

Cartridge recognition issues sometimes occur with compatible or genuine Brother toner cartridges. When you install a Brother TN3290 cartridge in your HL5340D – HL5350DN – HL5370DW – HL5380DN and the toner counter doesn’t reset, you may wish to try the following counter reset procedure.  Open the front cover and leave open while completing the following steps. Turn the printer off. Hold the GO  button…

Brother Drum Counter Reset for DR251 Units – HL version

After replacing the drum units DR251CL in your HL3150CDN and HL3170CDW colour laser printer you’ll have to reset the page counter. The following steps are the procedure to perform the counter reset Turn the printer power switch on. Press “Up“ key while holding down the “Go” button. Use the up or down key to select Drum…

Brother Drum Counter Reset for DR251 Units – MFC version

After replacing the drum units DR251CL in your MFC9140CDN MFC9330CDW and MFC9340CDW colour laser printer you’ll have to reset the page counter. The following steps are the procedure to perform the counter reset Turn the printer power switch on. Press “Settings“. Press “All Settings“. Scroll up or down by swiping or using the arrow keys to“Machine…