19 articles General Information

Here you’ll find articles that are general in nature i.e. applicable to many different models of printers.

Brother HL-L2380DW Toner Counter Reset – Continue Mode

When you install a Brother TN2345 or TN2315 cartridge in your HLL2380DW and the toner counter doesn’t reset or your toner has come up empty and you need to print a few more pages urgently you may wish to try the following continue mode procedure. Press – X Press – Settings Press – All Settings Press – General Setup Then…

Setting default print options – Greyscale – Two Sided etc.

A common question when setting up a printer is “How do I set the default settings for my printer”. For example I would like my printer to print in greyscale (black and white). This is achieved by selecting the required options in Printer Preferences. You can find Printer Preferences by going to Control Panel ->…

Brother HL5340D HL5370DW Toner Counter Reset – TN3290

Cartridge recognition issues sometimes occur with compatible or genuine Brother toner cartridges. When you install a Brother TN3290 cartridge in your HL5340D – HL5350DN – HL5370DW – HL5380DN and the toner counter doesn’t reset, you may wish to try the following counter reset procedure.  Open the front cover and leave open while completing the following steps. Turn the printer off. Hold the GO  button…

Brother Drum Counter Reset for DR251 Units – HL version

After replacing the drum units DR251CL in your HL3150CDN and HL3170CDW colour laser printer you’ll have to reset the page counter. The following steps are the procedure to perform the counter reset Turn the printer power switch on. Press “Up“ key while holding down the “Go” button. Use the up or down key to select Drum…

Brother Drum Counter Reset for DR251 Units – MFC version

After replacing the drum units DR251CL in your MFC9140CDN MFC9330CDW and MFC9340CDW colour laser printer you’ll have to reset the page counter. The following steps are the procedure to perform the counter reset Turn the printer power switch on. Press “Settings“. Press “All Settings“. Scroll up or down by swiping or using the arrow keys to“Machine…

Printer Driver Errors – How to Fix

A common problem with printer error is a driver bug or problem of some sort. The easy answer to fix that is to reinstall the print driver (which is correct). HOWEVER a less known fact is that just removing a printer from your  “Devices and Printers” (Win 7/8) or “Printers and Faxes” (Win XP) does not actually remove the…

Brother HL2250DN Laser Printer Repeating Smudge Print Fix

The following problem is one I have come across a couple of times on the Brother HL2250dn printers. The fault is a ghosted image with a distance between the repeats of 54mm. The easy answer was to change the toner and drum unit, however this did nothing to fix the fault. Further testing discovered that the windows…