Brother MFC-7360N Toner Counter Reset

If your Tn2250 or TN2230 doesn’t automatically reset the toner counter on your Brother MFC-7360N printer you may wish to try the following procedure:
  1. Open the front panel of your Brother MFC-7360N or MFC-7860DW Multifunction or Brother MFC-8480 laser printer.
  2. Press the Clear/Back button. A display message will then show “REPLACE DRUM? 1. Yes 2. No”.
  3. Do not type 1 or 2, this is not the command you should enter. Instead type *00 on the keypad and you should be rewarded with the word “accepted”.
  4. Close the front door. The toner counter is then reset.

This has been tested on the MFC7360N but should also work on other MFC-7860DW multifunction printer in this series.

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6 thoughts on “Brother MFC-7360N Toner Counter Reset

  1. Mauidude says:

    If this doesn’t work, you need to remove the toner cartridge and look on the left side of the cartridge. There will be a small white or black tab that is rotated all the way to the right. Rotate it all the way to the left. If it won’t move, you will need to remove the end of the cartridge by removing the 3 small phillips head screws. Once that is done, remove the white gear by pinching the tab and pulling the gear off. Now rotate the tab to the left. Put the cartridge back together. Go through the reset procedure again. This should work.

    1. Allen says:

      I tried to reset the drum the way it described – “clear, *00,accept”, but still I get the same msg “TONER LIFE END”!


      1. Easyink Support says:

        Hi Allen

        This does work on the MFC-7360N, it should also work on the others in that series. I have used this guide a few times.
        NOTE: make sure the Front Door (the one to access the toner) is OPEN

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