Brother HL-L5100DN Toner Counter Reset – TN3415 TN3425

Cartridge recognition issues sometimes occur with compatible or genuine Brother toner cartridges.

When you install a Brother TN3415 or TN3425 cartridge in your HL-L5100DN and the toner counter doesn’t reset, you may wish to try the following procedure.

  1.  Open the front cover and leave open while completing the following steps.
  2. Push both the SECURE and CANCEL buttons at the same time.
  3. Use the UP and DOWN arrow to reset the type of toner you have.
  4. Push OK to reset selected toner counter.
  5. When you see ACCEPTED on the display the count is reset
  6. Close the front cover.

Note: This procedure has been tested on the HL-L5100DN but should also work on the HLL5200DW HLL6200DW and HLL6400DW printers.

Note2: Reset can only be performed when the printer is idle with no print jobs in the memory.

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